I'm exploring new strategies to enhance law firm lead generation and came across the idea of utilizing live chat on our website. I'm curious about how effective live chat is for generating leads in the legal industry. What are the best practices for implementing live chat to ensure it attracts and converts potential clients? Are there specific techniques or features that can make live chat more efficient and engaging for visitors? Additionally, I'd love to hear about any experiences or success stories from those who have integrated live chat into their lead generation strategy. What challenges did you face, and how did you overcome them?

Any tips on staffing and managing live chat for optimal performance would be greatly appreciated.

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